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SHIPPING & RETURNS

SHIPPING POLICY

At Zorvi, we're committed to delivering your order as quickly and safely as possible.

We proudly ship across the United States. Orders are typically processed within 1–3 business days before being shipped.

Estimated delivery time is 7–15 business days, depending on your location and current shipping demand. During holidays or promotional periods, delivery times may be slightly longer.

Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your package every step of the way.

Please ensure that your shipping address is entered correctly at checkout. Zorvi is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

If you have any questions about your order, our support team is always happy to help.

RETURN & EXCHANGE POLICY

Your satisfaction is our priority.

If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition in which it was received.

To start a return, please contact our customer support team at:

thezorvi@gmail.com

Once your return is approved and received, your refund will be processed to your original payment method within 5–10 business days.

Please note that shipping fees are non-refundable unless the item arrived damaged, defective, or you received the wrong product.

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